Reason Automation Portal Updates | October 2024


Table of Contents

Updates to User Management, Billing and Dashboards

Add/Invite users

Edit user permissions

Quickly Manage Billing

Managing & Purchasing Dashboard Seats

Updates to Connections Controls & Dashboard Exports

Rename a connection

Delete Connections

Exporting RA Dashboards


Updates to User Management, Billing and Dashboards

Add/Invite users

  1. To Invite users to your RA portal, Go to the "Users & permissions" page on the left sidebar at app.reasonautomation.com

  2. Click “Add User”

  3. Add their email address and name

  4. Click on the check box under "Data Access" to designate which data sources you'd like to grant them access to

  5. Click "Add user" to save


Edit user permissions

  1. To edit user permissions, Go to the "Users & permissions" page on the left sidebar at app.reasonautomation.com

  2. Under the "Brand Permissions" Column, click "Update Permissions" for the user that you'd like to make changes to

  3. Click the respective check boxes to make them an Admin, a Billing Admin, or to allow them to Manage Data


Quickly Manage Billing

  1. Go to the "Billing" page on the left sidebar at app.reasonautomation.com

  2. You now have the option to see your current plan, add a payment method, change your billing address, and view your invoice history


Managing & Purchasing Dashboard Seats

  1. Go to the "Users & permissions" page on the left sidebar at app.reasonautomation.com

  2. Under the "Brand Permissions" Column, click "Update Permissions" for the user that you'd like to make changes to

  3. Under the "Dashboards" Column, click "Select" for the user that you'd like to make changes to

  4. To unassign users to a seat, click “Manage seats” > “Unassign” > “OK”

  5. To purchase seats, click “Purchase seat” > “Purchase Seat”


Updates to Connections Controls & Dashboard Exports


Rename a connection

  1. Go to the "Home" page on the left sidebar at app.reasonautomation.com

  2. Identify the connection that you want to make changes to

  3. Click on the edit icon under "Actions"

  4. Set your preferred API Connection name

  5. Click OK to save


Delete Connections

NOTE: you will only be able to delete connections if you have more than one connection in your customer portal

  1. Go to the "Home" page on the left sidebar at app.reasonautomation.com

  2. Identify the connection that you want to make changes to

  3. Click on the trash can icon under "Actions"

  4. Click OK to confirm that you are deleting the correct connection


Exporting RA Dashboards

(Seller Core, Vendor Core, Seller Profit Toolkit, or Vendor Profit Toolkit)

  1. Select the dashboard you'd like to download in the left sidebar

  2. In the Upper right hand corner, Click "Download PPTX" or "Download PDF"

  3. Select the specific pages you'd like included in the download

  4. Select your preferred download format

  5. Click "Export"


Do you have any suggestions, bugs, or questions? Please let us know below.

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